What was your experience with Netgear?
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Customers don't like
- Customer service
- Tech support
- Technical support
Customers like
- I liked the product when it worked
- Product when it works
- Very un-productive
Hi: I was pleasantly pleased about my product for a few years (Nighthawk product ) and then it broke and never worked again. Netgear did not stand by it's products and thier call cetner was rude and culd not hlep me. I will never buy one of thierproducts again will go...
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I liked
- I liked the product when it worked
- Product worked well for a short time
- Product worked for a short time
I didn't like
- Product stopped working
A few months after I bought their extender it stopped connecting.I was well within the 90 days' free support but some idiot changed the date and made the expiry date the same as the purchase date, so the support expired as soon as I bought it. Tried community forum...
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I liked
- Product when it worked
I didn't like
- No help when it broke down within a few months
I purchased the nighthawk AC1900 from Best Buy where the sails man told me how easy it is to install....WRONG. No instruction book or 800 help number included in package. Rather instruction to go to the Netgear App and follow the instructions. Well people, I bought the...
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Netgear - How can I get my money back?
Worst purchase of my life....How can I get my money back?
Netgear - Arlo 2 pro How can I get my money back?
Worst purchase of my life. How can I get my money back?
الدمام,
Netgear divice a useless router
I bought Netgear router by seeing reviews. It’s very bad died on 7-8 months when I have Belkin running still nod it’s 9 years. Also expensive but bad product. It’s under warranty but guy was trapping for software related issue. When I replace it with other Divice and my internet works fine. Why don’t you take back this and replace it. They said NO. I would say NO NO to this and would give no STAR
Netgear chargers are not good. The chargers did not last the guarantee, the batteries won't charge, the Cameras don't work, and it took three months for a replacement from Arlo. After receiving the replacement, it didn't work neither. Then we bought three Netgear...
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I didn't like
- Camera poor quality
I was trying to set up an extender. Next thing i know I have a tech controlling my computer telling me all kinds of problems I am having. For $249 I can have help. I was so upset. ALl I wanted to do is set up my wifi extender not buy more services. How do I know he is...
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I was having trouble connecting my new Orbi system to a Comcast modem and was on a phone call with a Netgear tech support guy. We'd been working on the problem for maybe 1.5 hours, 10pm rolled around, we were right in the middle of doing some troubleshooting, (my...
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purchased a Netgear ori router with satellite – satellite Going out intermittently – when on Netgear community and tried to download firmware – failed multiple times – then, to top it off – I spent four hours on the phone and never got to the right department – the...
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I didn't like
- Customer service
- Product quality or service
- Tec support
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