Netgear Reviews and Complaints
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Customers don't like
- Customer service
- Tech support
- Technical support
Customers like
- I liked the product when it worked
- Product when it works
- Very un-productive
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I have recording of all the calls and these service reps. are liers need to call back the cx as cx did not provide the expiry date of the card .2018-09-22 08:00:45 40514425cx is very annoyed he says he as a hardware problem with this extender he want an replacement for...
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Netgear - I called with a simple question about changing my wi fi.
After asking a question about changing the wi fi channel, my wi fi was turned off. Netgear wanted 150 dollars to turn it back on. I still have no idea what happened, what a scam. I was forced to work with a tech at what cost I have no idea. This was one of the most frustrating experiences of my life.
Netgear - Horrible customer service 4 hours nothing resolved
Bought a r6900 router stopped connecting to internet after 4 months called tech support waited patiently for 4 hours and they were about to send me a replacement and they hung up what a coincidence see i i call back and they want me to go through that whole 4 hrs session again piece of garbage *** company
After purchasing my Netgear r6365 I realized that it just did not have very good speed. I did not know how to check the speed until I called my internet provider and they help me download a speed test and checked it out and make sure it was not a problem with their...
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Hi: I was pleasantly pleased about my product for a few years (Nighthawk product ) and then it broke and never worked again. Netgear did not stand by it's products and thier call cetner was rude and culd not hlep me. I will never buy one of thierproducts again will go...
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I liked
- Product worked well for a short time
- Product worked for a short time
- I liked the product when it worked
I didn't like
- Product stopped working
A few months after I bought their extender it stopped connecting.I was well within the 90 days' free support but some idiot changed the date and made the expiry date the same as the purchase date, so the support expired as soon as I bought it. Tried community forum...
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I liked
- Product when it worked
I didn't like
- No help when it broke down within a few months
I purchased the nighthawk AC1900 from Best Buy where the sails man told me how easy it is to install....WRONG. No instruction book or 800 help number included in package. Rather instruction to go to the Netgear App and follow the instructions. Well people, I bought the...
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Product
Netgear - How can I get my money back?
Worst purchase of my life....How can I get my money back?
Netgear - Arlo 2 pro How can I get my money back?
Worst purchase of my life. How can I get my money back?
الدمام,Curacao
Netgear divice a useless router
I bought Netgear router by seeing reviews. It’s very bad died on 7-8 months when I have Belkin running still nod it’s 9 years. Also expensive but bad product. It’s under warranty but guy was trapping for software related issue. When I replace it with other Divice and my internet works fine. Why don’t you take back this and replace it. They said NO. I would say NO NO to this and would give no STAR
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I was not going to pay $229 for a device that was still under warranty and not working properly. For more details https://www.netgearroutersupportnumber.com/
I bought one Netgear router and it was the last one I'll ever buy due to a similar situation to yours. There are better routers out there plus better customer service. Netgear...