Product: Netgear Technical Support Clear all filters (0 of 36 reviews match)
filters
Seller:
Show
State:
Show
City:
Show
Product:
Rather instruction to go to the Netgear App and follow the instructions. Well people, I bought the router because mine was broken and I have no internet so how do I download the App??? I located a 1800 help line by a friend looking it up on line on his home computer...
Read more
Product
Netgear Technical Support
#1342147
Reply to reviews
I was trying to set up an extender. Next thing i know I have a tech controlling my computer telling me all kinds of problems I am having. For $249 I can have help. I was so upset. ALl I wanted to do is set up my wifi extender not buy more services. How do I know he is...
Read more
1.0
Product
Netgear Technical Support
#1321357
Reply to reviews
I bought a basic WiFi Range Extender from Netgear. Their instructions to connect to my computer were wrong from the start. There was NO "Startup Button" on which to "click" (page 8 of instructions) from their website listed. There was NO phone number or web chat so I...
Read more
Product
Netgear Technical Support
#1173936
Reply to reviews

I called Netgear after my cable service suggested my router might be an issue and suggested I call them. Little did I know that I would be transferred to a call center in India, trying to strong arm me into buying a "protection plan". They insisted they had to take...
Read more
Product
Netgear Technical Support
#1131150
Reply to reviews
I had my comp hooked up to 1 connection and my netgear router to another. I could not get the netgear router to connect to wifi using the same connections as the old modem. I contacted netgear who after doing some checking on my comp told me for a $140 fee they would...
Read more
1.3
Product
Netgear Technical Support
I didn't like
  • Tries to charge to change settings
#1130742
Reply to reviews
No concern, results, and, of all things support disconnected when they unable to achieve expected results. Support didn't seem to know what to do when ask a question. Five days attempting to work with a product for which the purchase was made to offer solutions for...
Read more
1.0
Product
Netgear Technical Support
I liked
  • Very un-productive
#1126688
Reply to reviews
They are terrible.They give you 6 months of free customer support (Which you never need to use because nothing ever goes wrong in the first 6 months) after the 6 months trial you have to pay $89 dollars if you want customer support for another 6 months!!!! That is...
Read more
1.0
Product
Netgear Technical Support
#1110625
Reply to reviews
Bought new router R6400 AC1750 had question about Guest Wireless Network. Called tech support 3 times jumped through many hoops finally got put on hold, told tech would be on shortly then message comes on that it will be a 45 to 60 minute wait. Then disconnected. Never...
Read more
Product
Netgear Technical Support
#1085257
Reply to reviews

My son gave me an old router that was used at his job. I called Netgear for support. The woman helping said that I would have to pay for support since the two year support clause had expired. First she said it would cost $250. I said no. Then she said $180. I said no....
Read more
Anonymous
Anonymous

Netgear service is a scam

Product
Netgear Technical Support
#1078931
Reply to reviews
I had a bad experience yesterday with Netgear customer support. I was trying to replace a rented Comcast cable modem with an Arris cable modem that I purchased. The Arris cable modem did not work with my Netgear wireless router, so I called Netgear for support. After a...
Read more
1.0
Product
Netgear Technical Support
I didn't like
  • Tries to charge to change settings
#1078463
Reply to reviews