Product: Netgear Technical Support Clear all filters (32 of 32 reviews match)
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I called Netgear after my cable service suggested my router might be an issue and suggested I call them. Little did I know that I would be transferred to a call center in India, trying to strong arm me into buying a "protection plan". They insisted they had to take...
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Netgear Technical Support
#1131150
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I had my comp hooked up to 1 connection and my netgear router to another. I could not get the netgear router to connect to wifi using the same connections as the old modem. I contacted netgear who after doing some checking on my comp told me for a $140 fee they would...
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1.3
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Netgear Technical Support
I didn't like
  • Tries to charge to change settings
#1130742
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They are terrible.They give you 6 months of free customer support (Which you never need to use because nothing ever goes wrong in the first 6 months) after the 6 months trial you have to pay $89 dollars if you want customer support for another 6 months!!!! That is...
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1.0
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Netgear Technical Support
#1110625
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Netgear - Technical Support Review

#1078057
Thier customer service is aweful. No product support for their high end routers after 90 day....that is BS! Dont wast you money on this f'd up company!
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Netgear Technical Support Review

#1034221
1.0
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I just bought my netgear try get it running in the touch of techical supports wants to charge me for it I will never buy Netgear again I have Alero cameras and a modem from them and I'm taking everything back I will never use them for anything. .. to anyone that wants to buy Netgear I suggest use anyone else but them
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Netgear Technical Support Review

#925534
1.1
Details
Netgear wifi router and modem C3000
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Bought new router R6400 AC1750 had question about Guest Wireless Network. Called tech support 3 times jumped through many hoops finally got put on hold, told tech would be on shortly then message comes on that it will be a 45 to 60 minute wait. Then disconnected. Never...
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Netgear Technical Support
#1085257
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My son gave me an old router that was used at his job. I called Netgear for support. The woman helping said that I would have to pay for support since the two year support clause had expired. First she said it would cost $250. I said no. Then she said $180. I said no....
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Netgear Technical Support
#1078931
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I had a bad experience yesterday with Netgear customer support. I was trying to replace a rented Comcast cable modem with an Arris cable modem that I purchased. The Arris cable modem did not work with my Netgear wireless router, so I called Netgear for support. After a...
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1.0
Product
Netgear Technical Support
I didn't like
  • Tries to charge to change settings
#1078463
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to swindle customers into purchasing PC virus protection scams for 3 year 299.99, 5 year 349.99, lifetime 449.99 special care They compromise your PC, laptops and other devices by INTERCEPTING phone calls to Netgear's tech support, and worst part is allowed by...
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Netgear Technical Support
#1034528
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As other reviewers have said Netgear support sucks. Century Link was upgrading internet service in my neighborhood. They mailed me a modem/router but said my less than one year old Netgear one would work. I was unable to connect to internet after upgrade. Century Link...
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Netgear Technical Support
#1020929
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You are directed to call Netgear to have them "troubleshoot" the router. 4. You call Netgear. 5. First, the Netgear customer service person tells you they need to register your router. 5. Second, they tell you that your service agreement has expired (one year is free)...
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Netgear Technical Support
I didn't like
  • Support
#1006885
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my router stopped working when I plugged in a tablet into it in order to download a driver. So to try and get my system up and running I plugged my all in one desktop into it. I couldn't resolve the issue. So I called tech support and the tech support guy told me that...
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Netgear Technical Support
#992977
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