Product: Netgear Technical Support Clear all filters (0 of 34 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
I bought a basic WiFi Range Extender from Netgear. Their instructions to connect to my computer were wrong from the start. There was NO "Startup Button" on which to "click" (page 8 of instructions) from their website listed. There was NO phone number or web chat so I...
Read more
Product
Netgear Technical Support
#1173936
Reply to reviews

I called Netgear after my cable service suggested my router might be an issue and suggested I call them. Little did I know that I would be transferred to a call center in India, trying to strong arm me into buying a "protection plan". They insisted they had to take...
Read more
Product
Netgear Technical Support
#1131150
Reply to reviews
I had my comp hooked up to 1 connection and my netgear router to another. I could not get the netgear router to connect to wifi using the same connections as the old modem. I contacted netgear who after doing some checking on my comp told me for a $140 fee they would...
Read more
1.3
Product
Netgear Technical Support
I didn't like
  • Tries to charge to change settings
#1130742
Reply to reviews
No concern, results, and, of all things support disconnected when they unable to achieve expected results. Support didn't seem to know what to do when ask a question. Five days attempting to work with a product for which the purchase was made to offer solutions for...
Read more
1.0
Product
Netgear Technical Support
I liked
  • Very un-productive
#1126688
Reply to reviews
They are terrible.They give you 6 months of free customer support (Which you never need to use because nothing ever goes wrong in the first 6 months) after the 6 months trial you have to pay $89 dollars if you want customer support for another 6 months!!!! That is...
Read more
1.0
Product
Netgear Technical Support
#1110625
Reply to reviews
Bought new router R6400 AC1750 had question about Guest Wireless Network. Called tech support 3 times jumped through many hoops finally got put on hold, told tech would be on shortly then message comes on that it will be a 45 to 60 minute wait. Then disconnected. Never...
Read more
Product
Netgear Technical Support
#1085257
Reply to reviews

My son gave me an old router that was used at his job. I called Netgear for support. The woman helping said that I would have to pay for support since the two year support clause had expired. First she said it would cost $250. I said no. Then she said $180. I said no....
Read more
Anonymous
Anonymous

Netgear service is a scam

Product
Netgear Technical Support
#1078931
Reply to reviews
I had a bad experience yesterday with Netgear customer support. I was trying to replace a rented Comcast cable modem with an Arris cable modem that I purchased. The Arris cable modem did not work with my Netgear wireless router, so I called Netgear for support. After a...
Read more
1.0
Product
Netgear Technical Support
I didn't like
  • Tries to charge to change settings
#1078463
Reply to reviews
Show

Netgear - Technical Support Review

Thier customer service is aweful. No product support for their high end routers after 90 day....that is BS! Dont wast you money on this f'd up company!
Product
Netgear Technical Support
#1078057
Reply to reviews
to swindle customers into purchasing PC virus protection scams for 3 year 299.99, 5 year 349.99, lifetime 449.99 special care They compromise your PC, laptops and other devices by INTERCEPTING phone calls to Netgear's tech support, and worst part is allowed by...
Read more
Anonymous
Anonymous

The exact same thing when I called to reset my router password. Plus, they kept trying to overcome my negative response.

Product
Netgear Technical Support
#1034528
Reply to reviews