Product: Netgear Router Clear all filters (0 of 43 reviews match)
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I have had a Netgear router for a few years and it's been working fine. I recently looked at the Genie app, which is Netgear's official app for router settings, to check on something because an AirPlay speaker I own was having issues and the technical support from the...
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1.1
Product
Netgear Router
I didn't like
  • Customer service
  • Tec support
#1182444
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I went to Office Max on Alexis Rd in Toledo, Ohio to pick up a modem.I asked if they had an ADSL 2+ modem with Wi-Fi, the guy hands me one, and says it will work. I took it home, set it up, and no Wi-Fi on the modem, and it won't sync because it ISN'T ADSL 2+. I go...
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johnjohnson
johnjohnson

You will not get any help from Netgear!

1.0
Product
Netgear Router
#1018208
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Went to BestBuy, SLC, with a brand and model in mind .the salesman quickly steered me to a Net gear product . I have had nothing but trouble w connecting to the internet for three mo. now and the so called support is a joke. As a result I am done with best buy and net...
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Netgear Router
#927548
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I purchased 2 net gear routers in 2014.In 2016 -all of a sudden - Both routers stopped working. When I called net gear support they said I need to pay $129 and it will start working again when I hang up.Being that both routers stopped at exactly the same time, it is...
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1.9
Product
Netgear Router
#901531
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Unfortunately i purchased router of netgear brand, it stopped working under warranted period . when contacted their service center they gave number of customer center my nephew called them and tells their name and phone number also advised to sent e copy of bill....
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Netgear Router
#901517
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I purchased a Netgear router from Walmart, trusting the company, I did not purchase the warranty offered at the store. Fast forward 10 months, my "super sonic" internet was annoyingly slow. My internet provider advised me to contact Netgear, the rep at the out of...
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1.0
Product
Netgear Router
I didn't like
  • Customer service
  • Technical support
  • Customer support
#846936
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Netgear Router Review

Bought a router extender after it wouldn't hook up call tech support said they could fix in 5 minutes it I allowed excess to my computer 45 minutes later said my computer had been hacked couldn't fix my new router unless I gave them 100.00 buyer beware it's a scam do not give them excess fixed on my own after a little trouble shooting warning scam
1.2
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Netgear Router
#816390
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NetGear customer support are a bunch of scheisters! I had a guy named Rom tell me my warranty was expired, even though the box says "Lifetime Warranty", it does not include customer/technical support. So, after telling me my problem was frequency interference in my...
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1.3
Product
Netgear Router
#815225
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After buying a WiFi Router and then setting it up I ran into issues with the router.I called 3 times and was rudely hung up on 2 of the times. The 5 hrz side of router was not working and I was xlose to the router. So instead of working thru the problem the did the...
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2.0
Product
Netgear Router
#807406
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Netgear Router Review

I have had the same experience as everyone... After a year and a half my net gear router "stopped connecting" to my twc modem.... In order to have this "fixed" I would need to pay the exorbitant fees ($89 for 6mon) for added support. Nope.
1.3
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Customer service
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Product
Netgear Router
#798778
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