Product: Netgear Router Clear all filters (0 of 48 reviews match)
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Netgear - I called with a simple question about changing my wi fi.

After asking a question about changing the wi fi channel, my wi fi was turned off. Netgear wanted 150 dollars to turn it back on. I still have no idea what happened, what a scam. I was forced to work with a tech at what cost I have no idea. This was one of the most frustrating experiences of my life.
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Netgear Router
#1366243
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Netgear - Horrible customer service 4 hours nothing resolved

Bought a r6900 router stopped connecting to internet after 4 months called tech support waited patiently for 4 hours and they were about to send me a replacement and they hung up what a coincidence see i i call back and they want me to go through that whole 4 hrs session again piece of garbage *** company
2.3
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Netgear Router
#1364853
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After purchasing my Netgear r6365 I realized that it just did not have very good speed. I did not know how to check the speed until I called my internet provider and they help me download a speed test and checked it out and make sure it was not a problem with their...
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Anonymous
Alcot Ross

I was not going to pay $229 for a device that was still under warranty and not working properly. For more details https://www.netgearroutersupportnumber.com/

h.kitchener
h.kitchener

I bought one Netgear router and it was the last one I'll ever buy due to a similar situation to yours. There are better routers out there plus better customer service. Netgear...

1.9
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Netgear Router
#1364293
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purchased a Netgear ori router with satellite – satellite Going out intermittently – when on Netgear community and tried to download firmware – failed multiple times – then, to top it off – I spent four hours on the phone and never got to the right department – the...
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1.0
Product
Netgear Router
I didn't like
  • Product quality or service
  • Tec support
  • Customer service
#1279568
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Purchased a service and then decided to cancel within the allotted time. The number is a group of scam artists in India. They used the same excuse, said they would credit and did not, said they would send an email and did not and when you call back to complain they...
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1.0
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Netgear Router
I didn't like
  • Customer service
#1277331
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I have had a Netgear router for a few years and it's been working fine. I recently looked at the Genie app, which is Netgear's official app for router settings, to check on something because an AirPlay speaker I own was having issues and the technical support from the...
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1.1
Product
Netgear Router
I didn't like
  • Customer service
  • Tec support
#1182444
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I went to Office Max on Alexis Rd in Toledo, Ohio to pick up a modem.I asked if they had an ADSL 2+ modem with Wi-Fi, the guy hands me one, and says it will work. I took it home, set it up, and no Wi-Fi on the modem, and it won't sync because it ISN'T ADSL 2+. I go...
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johnjohnson
johnjohnson

You will not get any help from Netgear!

1.0
Product
Netgear Router
#1018208
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Went to BestBuy, SLC, with a brand and model in mind .the salesman quickly steered me to a Net gear product . I have had nothing but trouble w connecting to the internet for three mo. now and the so called support is a joke. As a result I am done with best buy and net...
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Netgear Router
#927548
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I purchased 2 net gear routers in 2014.In 2016 -all of a sudden - Both routers stopped working. When I called net gear support they said I need to pay $129 and it will start working again when I hang up.Being that both routers stopped at exactly the same time, it is...
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1.9
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Netgear Router
#901531
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Unfortunately i purchased router of netgear brand, it stopped working under warranted period . when contacted their service center they gave number of customer center my nephew called them and tells their name and phone number also advised to sent e copy of bill....
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Netgear Router
#901517
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