Product: Netgear R8500 Nighthawk X8 Router Clear all filters (1 of 1 reviews match)
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Netgear - Cant seem to get level 2 agent on phone for an RMA authorization
R8500 nighthawk x8 router is defective, 5.5 months old. Can get level 1 agent on phone but no one can get this mysterious level2 technician to authorize an RMA so I can get repaired or exchange. On hold since 0955am, now 1:05 pm. Told by level 1 agent it is registered...
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johnjohnson
johnjohnson

Neither could I!

1.9
Product
Netgear R8500 Nighthawk X8 Router
I didn't like
  • Unable to get level 2 tech to answer phone
  • Website makes you hunt for warranty info
  • Best buy washes hands after 15 days
#1071597
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