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On August 30th, 2016, I bought a Netgear R6400 at St. Cloud, MN for $139.99 plus a $10 tax.

Now on November 18th, just 3 months after, my router stopped working. I called customer service, gave them all the information, they checked it and asked, "is this a software issue?" In order for them to fix it, I'd have to pay another $100 for one year membership. This is a rip-off company. When you buy their products, you're on your own.

They don't stand behind their own products. Don't buy their products.

Product or Service Mentioned: Netgear R6400 Router.

Reason of review: Bad quality.

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#1243234

Netgear is not the most reliable brand. Do some research online but look into Linksys or Asus brands.

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