Not resolved

I bought a basic WiFi Range Extender from Netgear. Their instructions to connect to my computer were wrong from the start.

There was NO "Startup Button" on which to "click" (page 8 of instructions) from their website listed. There was NO phone number or web chat so I could contact someone to help me. Only now am I seeing I was not the only person to have this trouble. I'm glad I could not contact someone from Netgear.

It sounds like I would have been insulted. If enough of us DO NOT buy their products or return them I hope they go out of business.

Product or Service Mentioned: Netgear Technical Support.

Reason of review: Poor customer service.

Company wrote 0 public responses to the review from Jan 22.
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