Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money

These guys are the most twatty *** idiots you will ever interact with. He refuses to just *** ANSWER MY QUESTION, asking for a ton of details about my device, where I live, etc.

Avoid these products like the plague, the customer support is awful, if your product is still in warranty, return the thing.

Get something less *** awful. The story ends with the *** constantly asking for proof of purchase, wherein I just want to know why my product, claimed to have a throughput of 500Mb/s, can't even handle 50Mb/s through a fake wall I built (to reduce the chance of it being my home wiring) It literally had exactly 3 inches of copper to pass through, this amount of latency is *** abhorrent.

Review about: Netgear Technical Support.

Reason of review: Poor customer service.

Monetary Loss: $50.

Preferred solution: Full refund.

I didn't like: Online guide is a joke, Technical support, Horrid customer service, Customer service.

Do You Have Something To Say ?

Write a review


Terms of Service
Post Comment

You May Also Like