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Purchased a service and then decided to cancel within the allotted time. The number is a group of scam artists in India. They used the same excuse, said they would credit and did not, said they would send an email and did not and when you call back to complain they...
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1.0
I didn't like
  • Customer service
#1277331
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Netgear - More offline than online

Very unreliable system - more offline than online. EVERYDAY have to get on ladder reset cameras and OFFLINE next day again!!!!! What a joke!
1.0
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Usability
Value for money
Warranty
Website
#1268605
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My previous router, a Linksys E4200, was purchased in March 2013. After 2-3 years, my ISP provider recommends replacing the router. In my case, it was becoming a daily occurrence to reboot the router. In researching routers available with moderate pricing and...
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4.6
#1263214
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Netgear - Router

Don’t buy any thing from Netgear I bought the brad new Netgear Nigthawk X6 R 8000 I paid lot of money and is not sending the signal it should send the rebs didn’t help I will not buy any Netgear product any more and I will let everyone knows about this I don’t think Netgear care because the have 1 stare Review all over the website people don’t buy any Netgear product
#1226394
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If you buy this make sure you call them within 10 days for a refund if you are unhappy. I called after 13 days and they couldn't do anything. Support is been unsatisfactory, time consuming with no resolution. After multiple calls over the 13 days and approximately 6...
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1.0
I didn't like
  • Very unhappy with support and support service for a fee
#1187576
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Netgear - Very disappointed

Purchased the Arlo system with 4 cameras. At first everything worked ok. Suddenly the cameras were always offline and we were replacing the batteries within days of putting in new ones. The cameras even say the batteries need replacing when we just inserted new ones. We are so very disappointed in the performance of the Arlo cameras and out of well over $300
#1182708
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I have had a Netgear router for a few years and it's been working fine. I recently looked at the Genie app, which is Netgear's official app for router settings, to check on something because an AirPlay speaker I own was having issues and the technical support from the...
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1.1
I didn't like
  • Tec support
  • Customer service
#1182444
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I bought a basic WiFi Range Extender from Netgear. Their instructions to connect to my computer were wrong from the start. There was NO "Startup Button" on which to "click" (page 8 of instructions) from their website listed. There was NO phone number or web chat so I...
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#1173936
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I have a less than 1 year old Netgear router that the power supply died on. They only give 'free' customer support the first 3 months you own the product. If something happens after that you have to pay for email, phone or chat support. So their warranty is really only...
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3.0
I liked
  • I liked the product when it worked
I didn't like
  • Warranty
#1172266
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Netgear - Arlo cameras are NOT true Cloud Compatible and do not work together
Netgear - Arlo cameras are NOT true Cloud Compatible and do not work together
I spent over $1300 on Arlo Pro and Q cameras after their marketing and advertisement suggested Cloud Capabilities and the way they lay out their products also suggests that the cameras all operate under the same system. Came home and attempted to setup the system and...
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1.7
I didn't like
  • False advertising
  • Lack of compatibility
#1147777
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