filters
state:
Show
city:
Show
product:
Show
I have a less than 1 year old Netgear router that the power supply died on. They only give 'free' customer support the first 3 months you own the product. If something happens after that you have to pay for email, phone or chat support. So their warranty is really only...
Read more
3.0
I liked
  • I liked the product when it worked
I didn't like
  • Warranty
#1172266
Reply to reviews
Netgear - Arlo cameras are NOT true Cloud Compatible and do not work together
Netgear - Arlo cameras are NOT true Cloud Compatible and do not work together
I spent over $1300 on Arlo Pro and Q cameras after their marketing and advertisement suggested Cloud Capabilities and the way they lay out their products also suggests that the cameras all operate under the same system. Came home and attempted to setup the system and...
Read more
1.7
I didn't like
  • False advertising
  • Lack of compatibility
#1147777
Reply to reviews

I called Netgear after my cable service suggested my router might be an issue and suggested I call them. Little did I know that I would be transferred to a call center in India, trying to strong arm me into buying a "protection plan". They insisted they had to take...
Read more
#1131150
Reply to reviews
Recently changed my modem with my isp provider. The provider did not tell me that only one connection on the back of the modem will work. I had my comp hooked up to 1 connection and my netgear router to another. I could not get the netgear router to connect to wifi...
Read more
1.3
I didn't like
  • Tries to charge to change settings
#1130742
Reply to reviews
Bought WiFi High Speed DSL AC1600 Model D6400 on 6/5/17. It died 11/9/17. Waaaay too hard to find warranty info on their website! Length of warranty?? Who knows. Can't get a phone number from their website either. Had to do google search to find a phone number for...
Read more
1.0
I didn't like
  • No phone number
  • Website
  • Warranty
#1130154
Reply to reviews
Terrible product. 2 out of 3 cameras went bad after a week. Rcv'd 2 replacements then 1 of them went bad. Difficult to reach good customer service or tech support. I have spent hrs. on phone, chat and re-installation. Calling the CA. tech support no. only gets me to...
Read more
1.6
I didn't like
  • Offshore support
  • Product quality or service
#1128377
Reply to reviews
No concern, results, and, of all things support disconnected when they unable to achieve expected results. Support didn't seem to know what to do when ask a question. Five days attempting to work with a product for which the purchase was made to offer solutions for...
Read more
1.0
I liked
  • Very un-productive
#1126688
Reply to reviews
I have tried calling re help with my router extender. I was on hold for appr 30 minutes, then was disconnected. I registered for their site, was able to post a question and get a reply (unfortunately didn't work), but when I went back to the Community, it wanted me to...
Read more
3.0
I didn't like
  • That i cant get in touch with anyone to answer my questions
#1121384
Reply to reviews
Show

Netgear - Arlo batteries

Netgear - Arlo batteries
Battery doesn’t last long, Had TENERGY battery charger that shorted out. Bought another 8 Batteries and charger. Again doesn’t last long maybe 2 months?? Don’t know if it’s arlos problem or TENERGY. Just not happy.
2.2
Details
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Usability
Value for money
Warranty
Website
Woodland Park, New Jersey
#1121266
Reply to reviews
I'm on my second C6300, the first one began dropping WiFi about six months ago and was replaced. Now the replacement unit is doing the same thing. I've diligently looked for a solution on the Internet, but Netgear offers nothing--not even a response to these issues...
Read more
2.3
I liked
  • Pro
  • Product when it works
I didn't like
  • Horrid customer service
#1115310
Reply to reviews